| Region | Countries |
|---|---|
| Europe | Germany, France, UK, Italy, Spain, Poland, Russia, Ukraine, Kazakhstan, Belarus, Netherlands, Belgium, Austria, Finland |
| North America | USA, Canada, Mexico |
| Southeast Asia | Vietnam, Indonesia, Thailand, Malaysia, Philippines, Singapore, Cambodia, Myanmar, Laos |
| Middle East | Saudi Arabia, UAE, Qatar, Kuwait, Oman, Bahrain, Iraq, Jordan, Egypt |
| South Asia | India, Bangladesh, Pakistan, Sri Lanka |
| South America | Brazil, Peru, Chile, Argentina, Colombia, Ecuador |
| Africa | Nigeria, Kenya, Ethiopia, Ghana, Tanzania, Zambia, South Africa, Congo |
| Question | Answer |
|---|---|
| What is your minimum order quantity (MOQ)? | Most standard parts have a low MOQ (small trial orders acceptable). For customized or special-sized parts, MOQ is based on production requirements. |
| What is your production & delivery time? | In-stock parts: 3-7 working days Regular production: 15-25 working days Bulk or customized orders: 25-35 working days (exact date confirmed after order) |
| Do you provide samples? | Yes. We can supply samples for quality checking. Customers usually bear sample cost and freight. |
| What quality certifications do your products have? | Our products comply with international quality standards and pass strict inspection. We support third-party inspection (SGS, BV, etc.) before shipment. |
| Do you offer customized or OEM services? | Yes. We support OEM & ODM - custom size, material, logo, and specifications. |
| Which shipping methods do you support? | We support sea freight, air freight, express (DHL, FedEx, UPS, TNT), and door-to-door delivery. We can also ship to your designated forwarder or warehouse. |
| Can you help with customs clearance or document support? | Yes. We provide full export documents: commercial invoice, packing list, bill of lading, certificate of origin, material test report, etc., to assist with smooth customs clearance. |